Cancellation will be considered only if the request is made within 24 hours of placing an order. However, the cancellation request will not be entertained if the orders have been communicated to the vendors/merchants and they have initiated the process of shipping them.
If the Customer receives a defective product or he feels that the product received is not as shown on the site or as per his expectations, he must bring it to the notice of Kitabmart customer service within 24 hours of receiving the product with proper proof of identification of the product.
Please wrap the items securely and return them, with a copy of the receipt that was included in the delivery to the given below address.
Returns will be accepted only if the customer has received book(s) in damaged condition, Product not as described, Order Delay more than 10 Days
The customer may return your Book(s) to us within 24 Hour of receiving the order.
When send return packing should be proper with bubble paper and Cello tape otherwise return will be not acceptable