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Shipping

  • Thank you for visiting and shopping at Kitabmart.Following are the terms and conditions that constitute our Shipping Policy.

SHIPMENT PROCESSING TIME

  • Kitabmart use Fedex,Delhivery to ship our products worldwide. All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipmentof your order, we will contact you via email or telephone.

SHIPPING RATES & DELIVERY ESTIMATES

  • Shipping charges for your order will be calculated and displayed at checkout.

  • Delivery delays can occasionally occur.

CASH ON DELIVERY (GCC)

  • Cash on delivery is an option for our GCC customers. Please note that once you have ordered your products, you are committed to pay the full amount. There will be no refund or cancelation for Cash on Delivery orders.

SHIPMENT CONFIRMATION & ORDER TRACKING

  • You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

CUSTOMS, DUTIES AND TAXES

  • Kitabmart is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

DAMAGES

  • Kitabmart is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the Fedex,Delhivery  to file a claim with your tracking number.

  • Please save all packaging materials and damaged goods before filing a claim.